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ORDER/ DELIVERY / TRACKING NUMBER SUPPORT
What payment methods can I use?
When will I get a tracking number?
You will get a notification email from our fulfillment center once your parcel is ready to be shipped. Currently it takes 3 to 10 days. After this delay, please contact us.
Where can I find my order notifications ?
When will I get my items?
Can I change my delivery address?
Track your parcel easily once it is outside of Germany
I need further assistance with my order
You didn’t find the answer you were looking for? Please feel free to contact us